This Cookie Policy explains how Planora uses cookies and similar technologies when you use our marketing website and web app. It describes what we use, why we use it, and how you can control non-essential cookies.
Essential vs non-essential cookies
Essential cookies are needed for core functionality such as login, session security, fraud prevention, and load balancing. They are set based on our legitimate interests in operating the service and are not used for optional analytics or marketing.
Non-essential cookies (for example analytics or marketing) are only used where you have given consent. You can change your mind at any time using Cookie Settings or your browser controls.
What are cookies?
Cookies are small data files placed on your device when you visit a site. Similar technologies may include local storage or pixels. This policy uses "cookies" to refer to these technologies where they act like cookies.
Types of cookies we use
Essential Cookies
Always activeThese cookies are strictly necessary for the website or app to function. They support security, authentication, session management, and accessibility. You cannot opt out of these without losing core functionality.
Analytics Cookies
Requires consentThese cookies help us understand how visitors use Planora so we can improve performance and usability. They are only enabled when you consent to non-essential analytics.
Marketing Cookies
Requires consentThese cookies may be used to measure campaigns or deliver more relevant messaging. They are only used with your consent.
Managing your cookie preferences
You can change your cookie preferences at any time using the button below or the Cookie Settings link in the site footer.
Browser cookie settings
Most browsers let you block or delete cookies. Blocking all cookies may affect login and other essential features.
Questions?
Contact us at privacy@planora.co.za.
POPIA & GDPR-aligned practices
Planora is designed to support POPIA and GDPR-aligned privacy practices. We only process personal data through non-essential cookies with your consent, and you can withdraw your consent at any time. This statement does not mean that any particular organisation or deployment is "fully compliant"; it describes how we approach cookies on this site.