Who we are
Planora provides scheduling, attendance, and communication tools for activity-based businesses (for example swim schools, studios, and clubs) and their clients. This policy summarises how we approach personal information in the product.
What we process
Depending on how you use Planora, we may process account details (such as name and email), business profile information, scheduling and attendance records, messages sent through the platform, and technical logs needed to secure and operate the service.
Lawful bases & alignment
Planora is designed to support POPIA and GDPR-aligned privacy practices. Lawful bases (such as contract, consent, or legitimate interests) depend on the processing activity and your role (business, staff member, or client). Non-essential cookies and optional marketing are handled on a consent basis where applicable.
Contact
Questions about privacy: privacy@planora.co.za
Related: Cookie Policy · Terms of Service · Data Processing Addendum